The part of our business that we are most proud of at Concepts by Design, LLC is the relationships we are able to build with our clients through our work.
“I HIGHLY recommend Concepts By Design. I got so much more than I bargained for when I hired Lisa for interior design of my home. She was so easy to work with, professional, organized, knowledgeable and thorough in developing the design concept. It was exactly what I needed and wanted – and I could not have done it without her. Lisa knew all the right questions to ask in order to understand how I was using rooms and spaces, what was working and not working, even what colors I would like. She had the best ideas, options and suggestions for every room and area to eliminate the clutter and make them functional and beautiful. She provided me an assessment and recommendations binder that documented the evaluation for every room and area that covered everything – flooring, walls, windows, lighting, cabinetry, hardware, fixtures, storage, and accessories. I love my home now thanks to Lisa. I would recommend her to anyone who’s considering a home, kitchen or bath remodel or interior design project.”
“My husband and I contracted Lisa Packard to design our kitchen remodel and provide interior design coaching during the remodel of our 1960’s one-story home. We were drawn to Lisa immediately due her willingness to truly listen to our vision. No idea was too grand or impossible and many options were explored. The final kitchen design was beyond expectations. Lisa took our requests, incorporated all we wanted and improved the flow, storage and accessibility.
In addition to the kitchen design Lisa offered amazing interior design ideas as easily as others would talk about the weather! An example of this insight came when I was complaining about the linen closet at the end of the hallway. Lisa suggested replacing the cabinet doors with glass framed doors, adding glass shelves, installing lighting and turning that boring linen closet into a beautiful display case. We made the recommended changes and have an interesting and practical feature in what was once a dull hallway.
Lisa’s commitment to customer service is evident in all she does. She made regular visits to the project site and at the end of the kitchen remodel Lisa suggested a pot rack. Why this is important is because I’d always anticipated adding a rack but the timing of her suggestion was important because the cabinet maker was still on site. We were able to design and have produced a rack that perfectly matched the island cabinets.
My husband and I cannot express the full gratitude and appreciation we have to have discovered and work with Lisa. Her attention to detail, customer service and creativity make her capable to handle even the most challenging home improvement project.”
Kim Woodworth – Escondido, CA